iMpact Web Portal

Ilia Dichev, “Keeping your head when others are losing theirs,” Lincoln Journal Star, March 10, 2007
Eugene Imhoff, “Surviving Complexity Top Accounting Challenge for 2007, Leading Accountants Say,” PR Newswire US, February 7, 2007
Catherine Shakespeare, Patricia Dechow, “Lifting the Lid: Securitization-ripe for results massaging?” Reuters, February 9, 2007
Richard Sloan, “Outsmarting the Market: Behind Barclay’s quest to build a world-class team of academic quants . . .” BusinessWeek, January 22, 2007
David Wright, “G.M. Says It Has Found Serious Flaws In Accounting,” New York Times, March 16, 2007

Thomas Buchmueller, “For-Profit Groups Effective in Helping California Children Obtain Health Care,” US States News, March 20, 2007
Joel Slemrod, “Time for a tax on services,” Grand Rapids Press, February 14, 2007
Joel Slemrod, “Service tax puts Michigan on par with other states” Saginaw News, February 18, 2007
Joel Slemrod, “Thanks, Rich People!” Time, March 19, 2007

OFFICE OF TAX POLICY RESEARCH
James Hines Jr., “Places in the sun,” The Economist, February 24, 2007
James Hines Jr., “Unintended consequences,” The Economist, February 24, 2007
James Hines Jr., “What it takes to succeed,” The Economist, February 24, 2007
Joel Slemrod, “Time for a tax on services,” Grand Rapids Press, February 14, 2007
Joel Slemrod, “Service tax puts Michigan on par with other states” Saginaw News, February 18, 2007
Joel Slemrod, “Thanks, Rich People!” Time, March 19, 2007

M.S. Krishnan, “Funds Test Their Sixth Sense,” Optimize, February 1, 2007

Andrew Hoffman, “2017 Prediction: Expect Emissions Standards,” Chief Executive, January–February 2007
Andrew Hoffman, “Going green: Project envisions eco-friendly shopping center,” Chicago Tribune, February 25, 2007
Andrew Hoffman, “Getting Ahead of the Curve: Corporate Strategies That Address Climate Change,” Harvard Business Review, March 2007
Andrew Hoffman, “Bank Of America Starts US$20 Bln Environmental Plan,” Reuters News Service, March 7, 2007
Andrew Hoffman, “Bank of America makes $20B green pledge,” Waste News, March 19, 2007
“Changing business by degrees,” OnEarth, January 1, 2007

Jeff DeGraff, “On average, bosses getting younger,” Detroit Free Press, December 22, 2006; story also appeared in the following publications under various titles: Columbia Daily Tribune, January 10, 2007; Providence Journal of Rhode Island, January 14, 2007; Honolulu Advertiser, January 15, 2007; Columbus Dispatch, January 21, 2007; topix.net, January 21, 2007; San Jose Mercury News, January 21, 2007; VenturaCountyStar.com, January 14, 2007; and Times Argus, January 14, 2007
Jeff DeGraff, “IT Builds a Better Idea,” CIO, February 1, 2007
Jeff DeGraff,“CEA Attempts To Bolster PARA Confidence,” Twice Magazine, February 2, 2007
Jeff DeGraff,“Growth Gone Wild,” My Business, February 2, 2007
David Ulrich, “Author sees a bigger role for human resources,” The News & Observer (Raleigh, NC), January 28, 2007
David Ulrich, “Let voting commence,” Human Resources, February 1, 2007
David Ulrich,“Cultural Diversity Expert to Speak at 2007 HR Convention,” Canberra Times, February 6, 2007
David Ulrich,“HR guru David Ulrich shares insights with UVSC,” UVSC NetXNews (Orem, UT), February 26, 2007
David Ulrich,“Changing the expectations of HR: Part 1 of 2,” Workforce Management, March 26, 2007
David Ulrich,“In the Workplace: Manager championing a union cause,” BusinessWorld, March 30, 2007
David Ulrich, C.K. Prahalad, “Partnership to bring international speakers to SA,” Bizcommunity.com, March 1, 2007
Theresa Welbourne, “70% of Workers Are Not Engaged at Work and Consultants Are Not the Answer . . . ” Business Wire, March 7, 2007

Deniz Anginer, “Despised Cos. Outperform Admired,” Jack O’Dwyer’s Newsletter, February 28, 2007
Sreedhar Bharath, “Feds take over credit union: Problem at Huron Area Credit Union not disclosed,” Ann Arbor News, February 20, 2007
Sreedhar Bharath, “Firms with Poor Accounting Quality Get Worse Lending Terms,” US States News, March 21, 2007
David Brophy, “Delphi, MSU to launch company: Supplier may also work with WSU,” Crain’s Detroit Business, January 8, 2007
David Brophy,“Commentary: Private equity,” Newhouse News Service, March 7, 2007
David Brophy,“Modern-day raiders swoop down on Michigan: Auto industry a target in high-stakes game of price is right,” Grand Rapids Press, March 11, 2007
David Brophy,“New report gauges VC impact,” Daily Deal/The Deal, March 22, 2007
David Brophy, “Big banks line up for Chrysler bids: Private-equity firms look for support for their bids for the company . . .” Detroit News, March 27, 2007
David Brophy,“Chrysler to get bids tomorrow?” MSN Money, March 27, 2007
David Brophy, Gerald Meyers, “Michigan’s Chemical Giant: The Takeover Hunters Appear to Like Michigan’s Big Game,” Detroit Free Press, February 27, 2007
Haitao Li, “Solving the Credit Spread Puzzle,” Exduco.net (Tuscany, Italy), March 9, 2007
M.P. Narayanan, “Merger Traffic Pains Michiganders: Brisk Year for Big Deals Has Yet to Trickle Down,” Detroit Free Press, February 26, 2007
M.P. Narayanan, H. Nejat Seyhun, Cindy Schipani, “Court decision boosts options-backdating lawsuit,” Chicago Tribune, February 13, 2007
H. Nejat Seyhun, “The True Investment Mood of Insiders,” Barron’s, February 2, 2007
H. Nejat Seyhun, “Highs Don’t Slow Buyers,” Wall Street Journal, February 21, 2007
H. Nejat Seyhun, “Domino’s upbeat on stock buyback: Target was 14 million shares; pricing questioned,” Ann Arbor News, March 13, 2007
H. Nejat Seyhun, “The SEC Is Eyeing Insider Stock Sales,” BusinessWeek, March 19, 2007
Tyler Shumway, “Investors may have to hunt for ProQuest,” Ann Arbor News, March 22, 2007
Tyler Shumway, “Briefing: ProQuest to be delisted by NYSE this week,” Ann Arbor News, March 25, 2007
Clemens Sialm, “Does it pay to pay extra on your mortgage?” WFIE-TV (Evansville, IN), January 22, 2007
Clemens Sialm, “Paying the Piper at SulphCO,” Barron’s, February 5, 2007
Clemens Sialm, “To prepay or not: Usually not,” Chicago Tribune, February 11, 2007
Clemens Sialm, “Are Mortgages Best Investment?” Credit Union Journal, March 5, 2007
“Guruspeak,” Financial Express, January 27, 2007

George Fulton, “Schools among those bracing for possible budget cuts,” Associated Press, January 16, 2007
George Fulton,“Jobless rate climbs to 7.1%,” Detroit News, January 18, 2007
George Fulton,“State unemployment up in December,” Detroit News, January 18, 2007
George Fulton, “Red Ink Deepens for State,” Detroit Free Press, January 19, 2007
George Fulton,“Study: State to lose 40,000 jobs in 2007–08,” Detroit News, January 19, 2007
George Fulton, “Business leaders get good news from analyst,” Grand Haven Tribune (MI), February 8, 2007
George Fulton,“From factory floor to patient’s bedside,” Detroit News, February 15, 2007
George Fulton, “Dollars add up in state,” Saginaw News, February 25, 2007
George Fulton,“With auto industry slide, no reprieve in sight for Michigan’s stalled economy,” Associated Press, February 28, 2007
George Fulton,“Legislature can begin cutting close to home,” Times Herald (Port Huron, MI), March 18, 2007
George Fulton, “89,000 left Wayne County, census data shows: Suburbs benefit . . .” Detroit Free Press, March 22, 2007
George Fulton, “SEMCOG report: Health-care jobs will nearly double by 2035,” Detroit Free Press, March 29, 2007
George Fulton, Donald Grimes, “Michigan may lose 6,000 jobs,” Ann Arbor News, February 7, 2007; story also appeared in Newhouse News Service, February 7, 2007
George Fulton, Donald Grimes, “Study: Pfizer cuts will ripple,” Kalamazoo Gazette, February 7, 2007
George Fulton, Donald Grimes, “Briefing: Pfizer cuts mean 3,732 other jobs will be lost,” Detroit News, February 8, 2007
George Fulton, Donald Grimes, “Michigan: Pfizer to cause other cuts,” Detroit Free Press, February 8, 2007
George Fulton, Donald Grimes, “Ripple effect of Pfizer cuts will cost region 6,000 jobs, economists say,” Detroit News, February 8, 2007
George Fulton, Donald Grimes, “Spark CEO: U-M study is ‘worse case scenario’,” mlive.com, February 8, 2007
George Fulton, Donald Grimes, “The Week in Review: Study forecasts impact of Pfizer layoffs,” Kalamazoo Gazette, February 11, 2007
George Fulton, Donald Grimes, “Finding big pharma tenant for Pfizer site called ‘unlikely’,” Michigan Business Review, February 15, 2007
George Fulton, Donald Grimes, “Health care industry a bright spot locally: Field could add 3,000 jobs in 3 years,” Ann Arbor News, March 20, 2007
George Fulton, Donald Grimes, “Google official says he’s still upbeat about Ann Arbor,” Ann Arbor News, March 21, 2007
George Fulton, Donald Grimes, “Not enough nurses to fill state’s growing need,” Detroit Free Press, March 30, 2007
Donald Grimes, “Small Towns Brace for Ford Fallout,” ABC News/NPR Marketplace, January 16, 2007
Donald Grimes, “Pfizer job losses are blow to Ann Arbor: University town unaccustomed to such downturns,” Detroit Free Press, January 23, 2007
Donald Grimes, “Pfizer loss to be felt on multiple fronts,” Ann Arbor News, January 23, 2007
Donald Grimes, “Job loss to spread: Pfizer effect could erase thousands more,” Ann Arbor News, January 24, 2007
Donald Grimes, “Ford staff agonise over payout deal,” Birmingham Post, January 26, 2007
Donald Grimes, “Editorial: Ways looming exodus of Pfizer may affect us,” Ann Arbor News, January 29, 2007
Donald Grimes, “Pfizer staff asked to stay: Company CEO addresses workers,” Detroit Free Press, February 1, 2007
Donald Grimes, “Area grapples with life after Pfizer,” Detroit News, February 7, 2007
Donald Grimes, “Glut of Homes has Created the Ultimate Buyer’s Market,” Detroit News, February 12, 2007
Donald Grimes, “Pain Far From Over,” Detroit News, March 30, 2007
Donald Grimes, “Housing Crisis Knocks Loudly in Michigan: Foreclosures Hit Record Numbers as Region Continues to Lose Jobs,” Washington Post, March 31, 2007
Greg Saltzman, “Japanese automakers steer clear of unions,” Associated Press, March 23, 2007

David Lewis, “Fords hock dynasty in gamble that Mulally can save family franchise,” Chicago Sun Times, January 1, 2007
David Lewis, “Joy Ride: Fate postponed in 1980 comes due in 2007,” Virginian-Pilot, March 31, 2007
Cindy Schipani, M.P. Narayanan, H. Nejat Seyhun, “Court decision boosts options-backdating lawsuit,” Chicago Tribune, February 13, 2007

Wayne Baker, “New Script for Worship: Americans Use Talents, Creativity to Reshape Religion,” Detroit Free Press, March 18, 2007
Wayne Baker, “Muslims, Arab Americans Welcome Efforts to Project America,” States News Service, March 30, 2007; story also appeared in the State Department Documents and Publications, March 30, 2007
Kim Cameron, “Memorable mentors,” Plain Dealer, March 5, 2007
Andrew Hoffman, “2017 Prediction: Expect Emissions Standards,” Chief Executive, January–February 2007
Andrew Hoffman, “Going green: Project envisions eco-friendly shopping center,” Chicago Tribune, February 25, 2007
Andrew Hoffman, “Getting Ahead of the Curve: Corporate Strategies That Address Climate Change,” Harvard Business Review, March 2007
Andrew Hoffman, “Bank Of America Starts US$20 Bln Environmental Plan,” Reuters News Service, March 7, 2007
Andrew Hoffman, “Bank of America makes $20B green pledge,” Waste News, March 19, 2007
Gerald Meyers, “Stakes high for region as Big Three, UAW sit down to talk,” Crain’s Detroit Business, January 1, 2007
Gerald Meyers, “GM, Ford reputations take a hit,” Detroit News, February 1, 2007
Gerald Meyers, “Analysts speculate on prospective suitors for Chrysler,” Associated Press, February 14, 2007
Gerald Meyers, “Chrysler Cutting 13,000 Jobs,” Associated Press, February 15, 2007
Gerald Meyers, “In Turnaround, a Troubled Chrysler May Prove Attractive to Buyers,” New York Times, February 15, 2007; story also appeared in the International Herald Tribune, February 15, 2007
Gerald Meyers, “Will Daimler sell Chrysler? Parent company says it’s exploring partnerships, other options,” Ann Arbor News, February 15, 2007
Gerald Meyers, “Media Broadcast Hit: Commenting on DaimlerChrysler rumored buyout,” Bloomberg Live, February 18, 2007
Gerald Meyers, “Are They Desperate To Merge Too?” Brandweek, February 19, 2007
Gerald Meyers, “GM, DCX talks serious: Nation’s top automaker could absorb Chrysler,” Detroit News, February 19, 2007
Gerald Meyers, “Chrysler, GM deal would hit area hard,” Detroit News, February 20, 2007
Gerald Meyers, “UAW talks won’t turn on jobs bank: Experts say buyouts have cut its importance,” Detroit Free Press, February 20, 2007
Gerald Meyers, “Canadian auto supplier Magna might make an offer to buy Chrysler,” Detroit Free Press, February 26, 2007
Gerald Meyers, “Chrysler At A Crossroads,” BusinessWeek, March 5, 2007
Gerald Meyers, “Blackstone team due at Chrysler,” Detroit Free Press, March 6, 2007
Gerald Meyers, “Skeptical Europeans surround DCX chief,” Detroit Free Press, March 5, 2007
Gerald Meyers, “Model Planes for Troubled Autos,” TheStreet.com, March 14, 2007
Gerald Meyers, “Nissan CEO drops one of his three top posts,” The Tennessean, March 17, 2007
Gerald Meyers, “Bush ‘reaching out’ to Big Three,” Detroit News, March 20, 2007
Gerald Meyers, “Analyst: Private equity firm could cut jobs at Chrysler,” Detroit Free Press, March 27, 2007
Gerald Meyers, “UAW members worried about two-tier pay structure,” Detroit Free Press, March 27, 2007
Gerald Meyers, “Fear Grows That 2-Tiered Pay Will Split Union,” Detroit Free Press, March 28, 2007
Gerald Meyers, “UAW ranks fall to post-WWII low,” Detroit News, March 31, 2007
Gerald Meyers, David Brophy, “Michigan’s Chemical Giant: The Takeover Hunters Appear to Like Michigan’s Big Game,” Detroit Free Press, February 27, 2007
Robert Pasick, “Emotional toll of employee divorce may cost companies dearly,” Detroit Free Press, February 13, 2007
Kathleen Sutcliffe, “Requisite expertise, firm reputation, and status in venture capital investment allocation decisions,” Journal of Business Venturing, July 2007
Kathleen Sutcliffe, “WSU mulls biz Ph.D. program: Biz school hopes move will attract faculty,” Crain’s Detroit Business, January 15, 2007
Noel Tichy, “Home Depot’s Surprising Choice for CEO,” BusinessWeek, January 4, 2007
Noel Tichy, “G.E. Magic Can Fade, After G.E.,” New York Times, January 4, 2007; story also appeared in the International Herald Tribune, January 5, 2007
Noel Tichy, “Dr. Noel Tichy to Present at Human Capital Institute’s 2007 Summit,” PR Web, January 5, 2007
Noel Tichy, “How Plastics Went From Byword to Bye,” Wall Street Journal, January 10, 2007; story also appeared in the Associated Press Financial Wire, January 10, 2007 and the Toledo Globe and Mail, January 10, 2007
Noel Tichy, “2nd Acts in the Executive Suite,” Wilmington Morning Star (NC), February 3, 2007
Noel Tichy, “Company’s Divisions Lend Expertise to Other Units As They Look for an Edge,” New York Times, February 7, 2007

Rajeev Batra, “New slogan from PepsiCo: ‘More Happy’,” BusinessWeek, February 1, 2007; story also appeared in the Associated Press, February 1, 2007
Andrew Gershoff, “Automakers connect with hip, young buyers in virtual world,” Detroit News, January 26, 2007
Andrew Gershoff, “Attribute ambiguity adds to consumer buzz,” United Press International, February 19, 2007
Thomas Kinnear, “Future Venture Capitalists Learn By Doing,” Forbes, January 5, 2007
Thomas Kinnear, “Do Start-Ups Really Need Formal Business Plans? Studies Find Often Time Wasted Gathering Data . . .” Wall Street Journal, January 9, 2007
Thomas Kinnear, “Vote on Board seats, view presidents-elect,” Marketing News TM, March 1, 2007
Christie Nordhielm, “United adds Trotter to spice up its plane fare,” Chicago Tribune, January 11, 2007
Christie Nordhielm, “NFL’s female fan base grows: League marketing pay off, and women in workplace find common ground in football,” Chicago Tribune, February 3, 2007
Christie Nordhielm, “Eat To Live: Kids eating like adults? Wow!” United Press International, February 14, 2007
Christie Nordhielm, “La Casita piles on the tamales,” Rocky Mountain News, March 2, 2007
Timothy O’Day, “Marketing Program at Alfred University Bringing Experts into Classroom,” US States News, February 20, 2007
Norbert Schwarz, “How to be a happier mom: 8 ways to focus on the positive,” CNN.com, February 15, 2007
J. Frank Yates, “Can you believe the weather? Forecasting is getting better all the time – isn’t it? . . .” New Scientist, January 27, 2007

AMERICAN CUSTOMER SATISFACTION INDEX
Executive Director: Claes Fornell
“ACSI: customer satisfaction, consumer spending steady,” Stagnito’s New Products Magazine, December 2006
“Report indicates upswing in satisfaction for manufactured nondurable goods,” Manufacturing Business Technology, January 1, 2007
“Out at Home Depot,” BusinessWeek, January 4, 2007
“E-Gov Leaders Look for a Measure of Satisfaction,” Government Computer News, January 8, 2007
“IRS’s Smoter likes staying on the cutting edge,” Government Leader, January 8, 2007
“Sears web site gets kudos from users,” MMR, January 8, 2007
“Comcast to add 900 jobs in Philadelphia area,” Philadelphia Inquirer, January 10, 2007
“Secretary Nicholson Cites Seven Years of Success,” States News Service, January 10, 2007
“VA Health Care System Outscores Private Sector Again,” Veterans Affairs Department Documents and Publications, January 10, 2007
“Fifth Third Names New Retail Head,” American Banker, January 11, 2007
“Sprint Nextel hires new customer service VP,” Kansas City Business Journal, January 12, 2007
“Distinguished Service,” Tampa Tribune, January 14, 2007
“VA hospitals are outranking private facilities,” Wilkes Barre Times Leader (PA), January 21, 2007
“Home Depot dives as Lowe’s thrives: Steady management a key to Mooresville firm’s success,” Charlotte Observer, January 28, 2007
“Home Depot on hiring spree,” Post and Courier (Charleston, SC), January 30, 2007
“Retail ready: is value enough to keep convenient retail clinics on a roll?” Managed Healthcare Executive, February 2007
“In Brief: KeyCorp Hires Consumer Chief,” American Banker, February 1, 2007
“Quality: smells, surfaces & assessments: A variety of aspects of quality—from smells to software . . .” Automotive Design & Production, February 1, 2007
“Departure Time? Northwest CEO Steenland says he plans to stay on after the airlines leaves bankruptcy . . .” Saint Paul Pioneer Press, February 4, 2007
“FY ’08 Landmark VA Budget Request Highlights,” States News Service, February 5, 2007; story also appeared in the US Fed News, February 5, 2007
“Fiscal 2008 Budget: Veterans Affairs Department,” CQ Congressional Testimony, February 8, 2007
“Fiscal 2008 Budget: Veterans’ Programs,” CQ Congressional Testimony, February 13, 2007
“Local businesses define keys to customer service,” The Frederick News-Post (MD), February 13, 2007
“New Direction for Home Depot,” Orlando Sentinel, February 13, 2007
“VA pharmacy callers part of telephone scam bill: Views on Veterans,” Wilkes Barre Times Leader (PA), February 18, 2007
“Online retailers garner high customer satisfaction ratings,” ZDNet.com, February 19, 2007
“Bank Keeps Its No. 1 Rating,” Charlotte Observer, February 20, 2007
“Best Buy scores well on satisfaction survey,” The Business Journal (Minneapolis/St. Paul), February 20, 2007
“Big spenders, empty wallets,” St. Petersburg Times, February 20, 2007
“Browsing Web trumps the mall: U-M index shows Americans prefer online shopping to brick-and-mortar stores,” Detroit Free Press, February 20, 2007; story also appeared in the Buffalo News, February 20, 2007
“Consumer Satisfaction with Goods Hits All-Time High: Study,” progressivegrocer.com, February 20, 2007
“Customers happier with retail, financial services: U-M survey shows satisfaction hit a new high at end of 2006,” Ann Arbor News, February 20, 2007
“Customer satisfaction hits all-time high,” CNNMoney.com, February 20, 2007
“Consumer satisfaction soars,” The Record (Bergen County, NJ), February 20, 2007
“Customer Satisfaction Survey: Home Depot gains ground,” Atlanta Journal-Constitution, February 20, 2007
“E-commerce satisfaction hits near-record level,” Network World, February 20, 2007
“Grocer gap increases slightly,” Florida Today, February 20, 2007
“Home Depot tries to make nice to customers,” Associated Press/Wall Street Journal, February 20, 2007
“In customer satisfaction, Wachovia keeps its crown,” Philadelphia Business Journal, February 20, 2007
“Media Broadcast Hits: Satisfaction is at an all-time high,” Bloomberg/CNBC/CNN Headline News/KYW-AM (Philadelphia)/KPIX-TV (San Francisco)/KTVU-TV (San Francisco)/NECN (Boston)/WJBK-TV (Detroit)/WWJ-AM (Detroit), February 20, 2007
“Memo Pad: Online Market Heats Up,” New York Times, February 20, 2007
“Professor predicts continued spending spree,” MSNBC, February 20, 2007
“Publix scores big in national survey,” Florida Today, February 20, 2007
“Report: ‘Satisfied’ Consumers Can’t Stop Spending,” Pittsburgh Post-Gazette, February 20, 2007
“Satisfied? Poll Tracks Customer Opinions,” Charlotte Observer, February 20, 2007
“Shoppers savor pleasant purchases,” Minneapolis Star Tribune, February 20, 2007
“Upbeat e-commerce report lifts shares of Amazon, others,” Associated Press, February 20, 2007
“Wachovia declares quarterly dividend of 56 cents a share,” Winston-Salem Journal (NC), February 20, 2007
“Wachovia named top bank for customer satisfaction,” Charlotte Business Journal, February 20, 2007; story also appeared in The Business Journal (Greensboro/Winston-Salem, NC), February 20, 2007 and the Memphis Business Journal, February 20, 2007
“Wachovia ranked No. 1, again, for customer satisfaction,” Birmingham Business Journal (AL), February 20, 2007
“Wachovia ranks No. 1 for sixth straight year in customer satisfaction,” The Business Journal (Tampa Bay, FL), February 20, 2007; story also appeared in the Jacksonville Business Journal (FL), February 20, 2007 and the Orlando Business Journal, February 20, 2007
“What shoppers want: CVS beats out Walgreens in poll of 15,000,” Chicago Sun Times, February 20, 2007
“Bank customers’ statement: Wachovia’s service is best,” Greenville News (SC), February 21, 2007
“Bank Scores Climb,” American Banker, February 21, 2007
“Business in Brief: Kohl’s tops customer satisfaction survey,” Milwaukee Journal Sentinel, February 21, 2007
“Court Reverses Merger Approval,” Chester Daily Local Online (Chester, PA), February 21, 2007
“Customer Is King: Even for Stock Picks,” Registered Rep. Online Exclusive, February 21, 2007
“Customers rate Costco tops in satisfaction index,” The Courier-Journal (Louisville, KY), February 21, 2007
“E-Government: Agencies Take Steps to Make Web Data Searchable,” Technology Daily, February 21, 2007
“Home Depot posts biggest profit slide: Declining U.S. home sales pull down income 28%,” National Post’s Financial Post & FP Investing, February 21, 2007
“Home Depot suffers in housing market slump,” The International Herald Tribune/Bloomberg News, February 21, 2007
“Michigan Business News,” Detroit Free Press, February 21, 2007
“Prof. predicts continued spending spree,” MSNBC.com, February 21, 2007
“Companies With Happiest Customers See Stocks Rise,” Smartmoney.com, February 22, 2007
“Kroger’s service up, Federated’s down,” Cincinnati Enquirer, February 22, 2007
“Index ranks Wachovia No. 1, again,” Columbus Ledger-Enquirer (GA), February 24, 2007
“Media Broadcast Hit: Cash out-of-pocket adds to big economic picture,” CNN, February 24, 2007
“Consumer Confidence,” CNN/CNN in the Money, February 25, 2007
“Local Business Briefs: Bank praised for satisfaction,” Asbury Park Press, February 25, 2007
“Week In Review: Happy shoppers,” Pittsburgh Post-Gazette, February 25, 2007
“Week In Review: Price drives consumers,” Minneapolis Star Tribune, February 25, 2007
“Faulk elected to term on hospital board,” Macon Telegraph (GA), February 26, 2007
“High customer satisfaction rate helps boost spending,” The Post and Courier (Charleston, SC), February 26, 2007
“Travel & Travel Technology News: Online agents slip in customer satisfaction survey,” AirGuide Magazine, February 26, 2007
“Service is knowing how to say you’re sorry,” St. Petersburg Times, February 26, 2007
“Wachovia won’t bank on status quo in KC market,” Kansas City Business Journal, February 26, 2007
“Case Study: Wachovia’s successful strategy,” Bank Marketing International, February 28, 2007
“Publix still tops in customer satisfaction,” Orlando Business Journal, February 28, 2007
“Q4 2006 Papa John’s International, Inc. Earnings Conference Call – Final,” Fair Disclosure Wire, February 28, 2007
“Wachovia remains top for customer satisfaction,” Bank Marketing International, February 28, 2007
“Beating the Market with Customer Satisfaction,” Harvard Business Review, March 2007
“News Makers: Online Brokers’ Consumer Cred Is Up,” Bank Technology News, March 2007; story also appeared in Banking Wire, March 8, 2007
“E-Commerce Fares Well,” Optimize, March 1, 2007
“Home Depot’s financial renovation,” Ottawa Citizen, March 1, 2007
“Shakeup with SouthTrust starting to show dividends,” Birmingham News, March 4, 2007
“Cash Registers are Ringing Online,” BusinessWeek, March 5, 2007
“Post Nardelli, Home Depot cleans house,” Retailing Today, March 5, 2007
“Fiscal 2008 Appropriations: Military Construction and VA,” CQ Congressional Testimony, March 6, 2007
“Stakeout with Veteran Affairs Secretary Jim Nicholson,” Federal News Service, March 7, 2007
“Historic New Approach to VA Healthcare Introduced,” US Fed News, March 8, 2007
“VA Healthcare: A System in Crisis?” US Fed News, March 8, 2007; story also appeared in States News Service, March 8, 2007
“The ACSI Shows That Insurance Companies Are Improving Customer Service,” TechWeb, March 9, 2007
“Amazon fighting on many fronts,” Chicago Tribune, March 11, 2007; story also appeared in the Orlando Sentinel, March 11, 2007
“Customer service Leads to Money According to New Study,” Brain Based Business, March 12, 2007
“Successful Investing: Amazon.com stock gets a ‘hold’ rating,” Charleston Gazette (WV), March 13, 2007
“S-t-r-e-t-c-h Your Tax Refund: Experts’ Tips Can Help You Get the Most For a Big-Ticket Purchase,” Arizona Republic, March 15, 2007
“Violent Crime on the Rise Nationwide,” CNN/Anderson Cooper 360 Degrees, March 15, 2007
“Despite Bad Press, VA Is A Model, Researcher Says,” Investor’s Business Daily, March 19, 2007
“Quality care: Albuquerque’s VA hospital is praised for its service but still faces complaints about long waits,” Albuquerque Journal, March 19, 2007
“VA system offers quality health care for veterans,” Idaho Statesman, March 19, 2007
“E-Government; Satisfaction with Government Sites Is Slipping,” Technology Daily, March 21, 2007
“Public Less Satisfied With Government Web Sites,” Washington Post, March 21, 2007
“Q4 2006 Barnes & Noble Earnings Conference Call,” Fair Disclosure Wire, March 22, 2007
“Concord Pike hotel going upscale,” The News Journal (Wilmington, DE), March 24, 2007
“A new emphasis on service: Companies spend big bucks trying to gain market edge,” Atlanta Journal-Constitution, March 25, 2007
“High performance, smaller paycheck,” St. Petersburg Times, March 25, 2007
“Veterans Journal: Carter would establish state Department of Veterans Affairs,” Providence Journal, March 26, 2007
“Grocers Excelling as Relationship Builders,” American Banker, March 30, 2007

Ravi Anupindi, “10 trends that will change your supply chain,” World Trade, January 1, 2007
Roman Kapuscinski, “TMI changes name: Now Tauber Institute for Global Operations,” Monroe Street Journal, February 12, 2007
Bill Lovejoy, “Integrative Product Development 2006,” Core77’s Design Blog, December 27, 2006

Aneel Karnani, “Is India’s an Exclusively Elitist Democracy?” Business Line, February 9, 2007
Aneel Karnani, “Skin lightener exploits South Asians, prof says: Unilever accused of targeting poor, illiterate women,” Toronto Star, March 1, 2007
Aneel Karnani, “The World’s Poor: Huge Market or Just a Marketer’s Fantasy?” SocialFunds.com, March 29, 2007
Kenneth Lieberthal, “The Chinese Century,” Time, January 22, 2007
Kenneth Lieberthal, “The courtesies of execution, &c,” National Review, March 21, 2007
Linda Lim, “We must be first with liberal arts schools: Dr. Tan,” The Strait Times, February 5, 2007
C.K. Prahalad, “Five Drivers of Transformation,” Leadership Excellence, January 2007
C.K. Prahalad, “Expert says India has capacity for 13% growth,” Gulf News (Dubai, United Arab Emirates), January 2, 2007
C.K. Prahalad, “Key to agri reforms lie in policies,” The Economic Times, January 5, 2007
C.K. Prahalad, “Treat poor as consumers not burden, says Prahalad,” The Press Trust of India, January 7, 2007; story also appeared in Hindu, January 7, 2007
C.K. Prahalad, “A management guru’s vision for India,” Rediff News (India), January 8, 2007
C.K. Prahalad, “The Accelerators,” India Today, January 15, 2007
C.K. Prahalad, “Windex in the Third World,” Journal Times.com, January 23, 2007
C.K. Prahalad, “Marketers Pursue the Shallow-Pocketed; Low-Income Pool Is Seen As Untapped Resource,” Wall Street Journal, January 26, 2007
C.K. Prahalad, “Rapid industrialisation may lead to unrest,” India Infoline.com, January 29, 2007
C.K. Prahalad, “It’s a blinking mystery,” New Zealand Management, February 1, 2007
C.K. Prahalad, “The global village and the madness of e-crowds,” Financial Times, February 5, 2007
C.K. Prahalad, “The $100 Un-PC: Rajesh Jain thinks the next billion computer users hold the key to the industry’s next big innovation,” Newsweek, February 12, 2007
C.K. Prahalad, “Indian Americans hold key positions in US universities,” Indo-Asian News Service, February 20, 2007
C.K. Prahalad, “Countdown until Prahalad live in SA,” Bizcommunity.com, February 22, 2007
C.K. Prahalad, “The Seduction of Fair & Lovely,” Salon, February 22, 2007
C.K. Prahalad, “Entrepreneurs must look beyond available resources to succeed,” The Economic Times, February 26, 2007
C.K. Prahalad, “Q&A: C.K. Prahalad – Pyramid Schemer,” Fast Company, March 2007
C.K. Prahalad, “Tapping the bottom of the pyramid with CK Prahalad,” Business Report (Johannesburg, South Africa), March 7, 2007
C.K. Prahalad, “How Venture Philanthropists Use Design Thinking To Help Solve Real-World Problems,” BusinessWeek, March 12, 2007
C.K. Prahalad, “How turning capitalism into equality can mean profit for all,” London Times, March 26, 2007
C.K. Prahalad, Aneel Karnani, “Race, poverty and skin-whitener,” Salon.com, February 14, 2007
C.K. Prahalad, David Ulrich, “Partnership to bring international speakers to SA,” Bizcommunity.com, March 1, 2007
Lynn Wooten, “FGCU’s Merwin Out: Admits having affair with faculty member,” The News-Press (Ft. Myers, FL), January 18, 2007

Roman Kapuscinski, “TMI changes name: Now Tauber Institute for Global Operations,” Monroe Street Journal, February 12, 2007
Bill Lovejoy, “Integrative Product Development 2006,” Core77’s Design Blog, December 27, 2006

Robert Kennedy, “Rwanda: SFB Gets New Rector,” Africa News, March 6, 2007
“Detroit has a craving for Chinese: Automakers see nascent industry as partner, not threat,” USA Today, January 23, 2007
“Rwanda: American Varsity to Manage SFB,” Africa News, January 27, 2007
“Planting jobs in a war zone,” Detroit Free Press, February 6, 2007
“Business Honors for Feb. 18, 2007,” 2TheAdvocate (Baton Rouge, LA), February 18, 2007
“UCT professor wins US marketing award,” Bizcommunity.com, February 22, 2007
“Louisiana State University Economics Doctoral Student Awarded Grant,” US States News, March 20, 2007
“Rwanda: DGs Train in Marketing,” Africa News, March 23, 2007

Timothy Faley, “6 steps to creating a super startup,” CNN Money.com, March 26, 2007
Thomas Kinnear, “Future Venture Capitalists Learn By Doing,” Forbes, January 5, 2007
Thomas Kinnear, “Do Start-Ups Really Need Formal Business Plans? Studies Find Often Time Wasted Gathering Data . . .” Wall Street Journal, January 9, 2007
Thomas Kinnear, “Vote on Board seats, view presidents-elect,” Marketing News TM, March 1, 2007
Thomas Porter, “Avoid the Pitfalls of Growth,” the enterprise forum, February 2, 2007
“Briefing: Pitch your plan to venture capitalists,” Ann Arbor News, January 10, 2007
“This just in: Symposium seeks presenters,” Crain’s Detroit Business, March 5, 2007
“University of Michigan’s Zell Lurie Institute Awards Over $95,000 to Michigan Business Challenge Winners and Dare to Dream Grant Program . . .” Earthtimes.org, March 5, 2007

Robert Dolan, “CharterMac Appoints Robert J. Dolan to the Board of Trustees,” Business Wire, February 12, 2007
Robert Dolan, “Dolan Named to CharterMac Board,” Financial Wire, February 12, 2007
Christopher Leinberger, “The brownstones are coming: East Coast icon offers urban chic on compact lots,” Sacramento Bee, March 27, 2007
Stephen Ross, “Stephen Ross takes over as chairman of the board,” Real Estate Weekly, January 17, 2007
Kathleen Sutcliffe, “Requisite expertise, firm reputation, and status in venture capital investment allocation decisions,” Journal of Business Venturing, July 2007
Kathleen Sutcliffe, “WSU mulls biz Ph.D. program: Biz school hopes move will attract faculty,” Crain’s Detroit Business, January 15, 2007
Paul Velasco, “Back to school: Exec programs see resurgence,” Workforce Management, January 15, 2007
“CPA Exam Pass Rates, by School,” Partner’s Report for CPA Firm Owners, January 2007
“B-school takes on humor mag,” Michigan Daily, January 10, 2007
“Under Secretary of Commerce for International Trade Lavin Speaks on Keeping Detroit Competitive in Global Marketplace,” US Fed News, January 11, 2007
“Ross honors MLK with inspirational speaker,” Monroe Street Journal, January 16, 2007
“UW Business School may raise tuition $500,” Wisconsin State Journal, January 24, 2007
“A League of Their Own: The Top Ten Schools in Selected Categories,” Financial Times, January 29, 2007
“He Brings Higher Mathematics to Bear on High Finance,” Pittsburgh Post-Gazette, January 29, 2007
“Students put Ecomagination to work,” Ann Arbor News, January 29, 2007
“But how do you get a lawnmower up there? U-M team’s green roof idea gets national notice,” Ann Arbor News, February 1, 2007
“Mars fraternity needs to move back at B-schools,” The Economic Times, February 2, 2007
“Right-thinking faculties get to grips with moral issues,” Financial Times, February 5, 2007
“Can Your Relationship Survive B-School?” BusinessWeek, February 13, 2007
“Internet-Based Career Coaching Company Unlock Your Potential Adopts Video Interview,” iTWire, February 15, 2007
“Dispatches from the home front: Salbi speaks about plight of female war victims,” Michigan Daily, February 21, 2007
“ATA Airlines CEO Subodh Karnik Focuses on Tourist Routes,” San Leandro India West (CA), March 2, 2007
“Harvard joins the rush to set up shop in India,” London Times, March 7, 2007
“Which schools are the Business for MBAs?” London Times, March 17, 2007
“The Best Undergrad B-Schools,” BusinessWeek, March 19, 2007
“MSU, U-M grad programs get high marks,” Detroit News, March 30, 2007