Business School Faculty in the News - August 2004

Below are selected citations of news stories organized by academic department or area, compiled by the Office of Communications. Please submit additional articles or comments to OfficeofCommunications@bus.umich.edu.

Click here for past citations.

Ilia Dichev, “Build Wealth in Any Market: What if everything you knew about stocks . . . Was Wrong?” Money, September 2004
Reuven Lehavy, “Business Study,” City News Service, August 4, 2004
Reuven Lehavy, “Independent research beats ‘buys’ by analysts: No fear of saying ‘sell’,” National Post’s Financial Post & FP Investing, August 4, 2004; story also appeared in Dow Jones Newswires
Reuven Lehavy, “The Best Stock Tips in Town,” Slate Magazine, August 4, 2004

Francine LaFontaine, “Boulder, Colo.-area franchises increasingly combine fast-food concepts,” Daily Camera (Boulder, CO), August 28, 2004
Joel Slemrod, “Bush, Kerry Are Far Apart on How Raising Taxes on ‘Rich’ Pans Out,” Wall Street Journal, August 5, 2004

MS Krishnan, CK Prahalad, “From Outsourcing To Global Competitiveness,” InformationWeek, August 9, 2004

Bradley Farnsworth, "[Interview on] China's automotive industry," WXYZ/Channel 7 in Detroit news segment Auto Initiative, aired August 1, 2004.  
Ken Lieberthal, “Frozen in time,” South China Morning Post, August 10, 2004
Linda Lim, “Three cheers for global capitalism,” The American Enterprise, June 1, 2004
CK Prahalad, “Books: How serving the poorest can bring rich rewards,” Management Today, August 1, 2004
CK Prahalad, “Fast food delivers lunchtime lesson,” CNN.com, August 16, 2004
CK Prahalad, “Profits and poverty: Face value,” The Economist, August 21, 2004
CK Prahalad, “Rise from Poverty: UM’s C.K. Prahalad argues in his new book that the poorest people . . .” Crain’s Detroit Business, August 30, 2004
CK Prahalad, MS Krishnan, “From Outsourcing To Global Competitiveness,” InformationWeek, August 9, 2004
Lynn Wooten, “Work-Life Balance Policies Still Valuable 1,” Michigan Radio, July 23, 2004
Lynn Wooten, “Work-Life Balance Policies Still Valuable 2,” Michigan Radio, July 23, 2004

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Wayne Brockbank, “Making human capital a tangible asset-would it work?” Workforce Management, August 1, 2004

There are no citations for Finance and Real Estate for August 2004.

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Don Grimes, “U.S. job growth is anemic for July: Poor showing brings fears of slower recovery,” Detroit Free Press, August 7, 2004
Don Grimes, “Michigan, hard hit by last summer’s blackout, sees improvements a year later,” Associated Press, August 11, 2004
Don Grimes, “Study: State’s job aim wrong: Michigan needs ‘knowledge-based’ industries, not factories, it says,” Ann Arbor News, August 11, 2004
Don Grimes, “New Study: Michigan Should Focus More Attention On Knowledge Workers, Not Manufacturing,” Michigan Technology News, August 12, 2004
Don Grimes, “State’s higher-ed cuts don’t add up,” Associated Press, August 18, 2004; story also appeared in the Ann Arbor News, August 23, 2004
Don Grimes, “Factory jobs hit a new low in state,” Detroit Free Press, August 19, 2004
Lawrence Root, “Overtime rules go in effect Monday: Firms are scrambling to be in compliance with new regulations,” Ann Arbor News, August 21, 2004
 

There are not citations for Law, History and Communication for August 2004.

Wayne Baker, “How to energise your colleagues,” Sunday Times (South Africa), August 1, 2004
Wayne Baker, “John Zogby discusses recent polls of Arab-Americans,” National Public Radio/Tavis Smiley, August 2, 2004
Wayne Baker, “Civil rights advocates vow to closely monitor case for fairness: As FBI steps up scrutiny . . .” Albany Times Union, August 6, 2004
Wayne Baker, “Trusting Arabs: Study helps break some unfortunate stereotypes,” Detroit Free Press, August 9, 2004
Fiona Lee, “Briefing: U-M studies women in ‘male’ careers,” Ann Arbor News, August 5, 2004
Gerald Meyers, “Hogan’s problem: Wrong age,” Automotive News, August 23, 2004
Kathleen Sutcliffe, “Reshaping the federal government according to the 9-11 Commission’s recommendations,” National Public Radio/Morning Edition, August 9, 2004
Noel Tichy, “Management: Teach to win,” The Edge Singapore, August 2, 2004

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Tom Kinnear, “Psychology draws Irwin winner to academics . . .” Marketing News TM, August 15, 2004
Claes Fornell/American Customer Satisfaction Index, “Keeping the Customer Satisfied,” Newsweek, June 10, 2004
Claes Fornell/American Customer Satisfaction Index, “The Southern Company: EUN Ticker,” Energy User News, July 1, 2004
Claes Fornell/American Customer Satisfaction Index, “Companies Find They Can’t Buy Love With Bargains,” New York Times, August 8, 2004
Claes Fornell/American Customer Satisfaction Index, “Customer-Service Machine Can Frustrate Consumers,” Richmond Times Dispatch, August 9, 2004
Claes Fornell/American Customer Satisfaction Index, “Local Phone, Cable: Service Upgrade,” The Sunday Oregonian, August 15, 2004
Claes Fornell/American Customer Satisfaction Index, “What This Year’s Surveys Say, and Fail to Say,” The American Banker, August 17, 2004
Claes Fornell/American Customer Satisfaction Index, “Foreign cars increase satisfaction gap,” United Press International, August 24, 2004
Claes Fornell/American Customer Satisfaction Index, “RealNetworks targets price-cutting strategy at colleges,” CBS MarketWatch, August 24, 2004
Claes Fornell/American Customer Satisfaction Index, “Study finds discounts being offered by US automakers . . .” NPR/Marketplace, August 24, 2004
Claes Fornell/American Customer Satisfaction Index, “Study: Incentives Hurting Value of Autos . . .” Associated Press, August 24, 2004; story also appeared in Forbes and ABCNews.com.
Claes Fornell/American Customer Satisfaction Index, “U.S. automakers slip in owner satisfaction: Customers want value . . .” Detroit News, August 24, 2004
Claes Fornell/American Customer Satisfaction Index, “Foreign carmakers widen satisfaction gap over Big Three,” CBS MarketWatch, August 25, 2004; story also appeared in Investor’s Business Daily.
Claes Fornell/American Customer Satisfaction Index, “PC users happier—especially with Apple, Dell,” New York Times, August 25, 2004
Claes Fornell/American Customer Satisfaction Index, “Study a lesson in family sedan values,” Chicago Tribune, August 25, 2004
Claes Fornell/American Customer Satisfaction Index, “Watercooler Stories,” United Press International, August 25, 2004
Claes Fornell/American Customer Satisfaction Index, “Traveling Show Reveals New Fords,” Orlando Sentinel, August 26, 2004
Claes Fornell/American Customer Satisfaction Index, “Incentives Hurt Perceived Value,” Seattle Post-Intelligencer, August 27, 2004
Claes Fornell/American Customer Satisfaction Index, “Brands devalued as share erodes . . .” National Post’s Financial Post & FP Investing, August 28, 2004
 
Office of Tax Policy Research: Please see the Business Economics & Public Policy section for all citations related to the Office of Tax Policy Research.

There are no citations for Operations and Management Science for August 2004.

There are no citations for the William Davidson Institute for August 2004.

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Tim Faley, “Demand up at UM entrepreneurship institute,” Crain’s Detroit Business, August 16, 2004

Jim Hayes, “Business schools report decline in applications: U-M reports 30% drop . . .” Ann Arbor News, August 25, 2004
Mayer Zald, “Prospects for selling safety: rate commitment, capacity and pressure,” Industrial Safety & Hygiene News, August 2004
“U-M camp trains business people of tomorrow,” Associated Press, August 2, 2004
“U-M camp trains young capitalists: Teens learn to plan, market and expand budding businesses,” Detroit Free Press, August 2, 2004
“Smart ways to follow smart money,” Associated Press, August 8, 2004; story also appeared in Dow Jones Newswires
“Not all ‘smart-money’ indicators created equal: Institutional investors . . .” National Post’s Financial Post & FP Investing, August 9, 2004
“Big movers can teach small investors,” Tulsa World, August 11, 2004
“Tracking stock indicators can lead small buyers to money trail,” Wilkes Barre Times Leader, August 16, 2004
“University of Windsor MBA program attracts interest across the border,” Crain’s Detroit Business, August 16, 2004
“Staying Home,” The Virginian-Pilot, August 19, 2004

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